We refuse to be one of those annoying large companies that puts you on hold or feeds you to a chatbot… so treat us like a friend, and we’ll do the same. Email, call, or text us! If we can’t connect right away we will get back to you as quickly as possible.
Call or Text: 877-272-3852
Press & Wholesale Inquiries.
Your Questions, Answered.
"In nature and in the human experience some of the most beautiful things are the imperfections: the growth in the struggle, the asymmetry in a piece of art. The Experience Guide that ships with your kit will walk you through the steps to create. However, you might not do everything exactly as outlined, and it might not turn out perfectly. Reminder: this experience is not about creating perfection, it’s about being present and feeling relaxed as you engage in a creative activity. So don’t fret the small stuff, perfection isn't worth it.
Relish in the moments and enjoy the experience, that’s the value proposition that Craft Lab Co.™ aims to provide.”
-Kendra Martin, Founder & CEO
Returns & Shipping.
Due to COVID-19 and the health concerns around previously handled boxes or product, we are not accepting returns at this time. We want to keep all our customers safe and healthy. Thank you for your understanding.
All orders should be expected to ship within 1-3 business days, and include an additional 2-7 day transit time depending upon where you are located in the United States. Product ships from San Diego, CA.